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Using the Fixed Gateway Configuration Tool

Please follow this article on Installing the Fixed Gateway Configuration Tool.

How to use the configuration tool

When the config tool is first opened, you will need to select the Serial Port associate with the Gateway and also enter a Password. The default Engineer Password is 000000.

Note: devices with a serial number of 42476 or greater have a unique password. This can be found on a label on the side of the device.

 

 

  1. Click this button to restart the gateway - this is better than power cycling as the gateway will write any unsent events to its internal memory so they won't be lost.

  2. Click this button to edit the mode the Gateway is using to communicate to Nimbus. Note: do not use the "Local" option as this for internal testing only.

  3. Click this button to edit the APN details for the gateway to be able to open a data connection via the GPRS enabled SIM card. This comes pre-configured for all Nimbus provided SIMs but you may need to configure this if using your own SIMS. Enter the APN name, Username and Password provided by your SIM provider.

  4. Click this button to edit your Ethernet settings, using this you can change from DHCP configured to static and enter the details given by the IT department.

    Enter the IP, Subnet Mask, Gateway IP and DNS1. DNS2 is optional but all the other fields are required, please check with the IT department if you have not been given all the required fields.

    IP is the IP address of this Gateway.
    Subnet mask is network specific and denotes which sub network to operate on.
    Gateway is the IP address of the Internet Gateway/Router to get out to the Internet, must not be the same as the first field.
    DNS1 and DNS2 are Domain Name Servers which are used to resolve nimbus.lancontrolsystems.com to an IP address which the Gateway can connect to.

  5. Click this button the change the password, only available for some user authentication levels.

  6. Click this button to sign out of the Gateway and go back to the login page.

  7. This button changes depending on the state of the network connectivity, its either Connect or Disconnect. This is really for diagnostics and not often used.

  8. When connected to Nimbus you can request the Gateway to Synchronise its Date and Time with the Nimbus server, this is done automatically every 24 hours.

  9. When connection to Nimbus you can request Nimbus to send the configuration data to this Gateway in case the serial protocol is not configured correctly.

  10. Gateway diagnostics
    1. Protocol: the protocol used to communicate with the panel.
    2. Serial port: which port - RS232 or ethernet.
    3. Serial Baud: the communication speed.
    4. Serial framing.
    5. Status: OK if the communication is good or an error message.
    6. Events received.
    7. GPIO received - digital input state changes.
    8. Serial errors - the number of errors logged by the protocol handler.

  11. Gateway information
    1. Serial No: serial number of this gateway.
    2. IMEI No: the cellular serial number of the gateway.
    3. Gateway Version: the firmware version running on the gateway.
    4. Gateway Mode: the mode the gateway is communicating.
    5. Clock: the current time on the gateway.

  12. SIM information
    1. SIM Status: OK or Full Init, if the SIM is ok otherwise an error.
    2. CCID: the serial number of the sim card if a SIM card is inserted.
    3. Registered: is the SIM card registered on the mobile network.
    4. Operator: mobile network that the gateway is using to communicate.
    5. APN: the name of the APN.

  13. Network information
    1. Ethernet MAC: mac address of the ethernet port - required by some IT departments to allow internet access.
    2. Ethernet IP: the IP address the gateway is using now.
    3. Other ethernet config fields.

  14. Send a ping to an IP address, this is useful for Ethernet diagnostics.
    1. Use this to ping the Gateway IP that you have entered, to make sure the Nimbus Gateway can see the Internet Gateway.
    2. Then ping 8.8.8.8 which is a google IP address to check you have internet connectivity.
    3. If all these pings work but you still don't have Nimbus able to connect then this suggests that port 54536 which the gateway uses to communicate is blocked by a Firewall.

  15. Use this button if you've been requested todo so by the Nimbus Support team, this will allow us to diagnose your gateway remotely if its not communicating. Only available at Engineer level.

  16. Use this button to update the firmware on this gateway, only use this feature if you've been requested todo so and provided the firmware file to update the gateway. Only available at Engineer level.