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Creating and managing users

To create, edit, or remove a user in Nimbus you must have either the "Manage" or "Manage Users" permission enabled.

Article contents

  1. Creating a new user
  2. Resending a lost user invitation
  3. Editing an existing users details
  4. Removing an existing user

Creating a new user

  1. Navigate to "Sites & Devices" in the Nimbus Web Portal.
  2. Select the client or site that you want to add the user to so that it is highlighted orange,.
  3. Click the "+" icon on the toolbar near the top of the screen.
  4. Select "+ Add User".
  5. Configure the user details.
  • Select either the User or Manager user level and enter the email of the person you are adding to nimbus in the text field and click "Create New User for ...".
  • You will be taken to the user creation page, where you need to check the email address is correct and enter the full name of the user. You can also configure MFA requirements for this user at this page.
  • Click Save and Return to go back to the Manage page. At this point the user will receive an email notification with a link to activate their Nimbus account. They are required to choose a username, password, and accept the Terms & Conditions. Click sign up to complete the registration.

When adding an engineer user, you must go to the User Role field and change it from User to Engineer. This allows them to sign into the Nimbus Engineer App.

 

 

Once invited, the user is ready to have their permissions, event notifications, and report subscriptions configured.


Resending a lost user invitation

  1. Navigate to "Sites & Devices" in the Nimbus Web Portal [1]
  2. Select the user in question so they are highlighted orange.
  3. Click the "Edit" icon on the toolbar near the top of the screen
  4. Tick the checkbox next to "Resend the invite".
  5. Scroll to the bottom of the page and click "Save Changes".

Editing an existing users details

  1. Navigate to "Sites & Devices" in the Nimbus Web Portal.
  2. Select the user in question so they are highlighted orange.
  3. Click the "Edit" icon on the toolbar near the top of the screen.

From this page you can:

  • Edit the user role.
  • Edit user details (e.g. email address).
  • Pause notifications using the "On Holiday" feature.
  • Update their username and/or password.

Removing an existing user

  1. Navigate to "Sites & Devices" in the Nimbus Web Portal.
  2. Select the user in question so they are highlighted orange.
  3. Click the "Remove" icon on the toolbar near the top of the screen.